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📋 Terms of Service — Nova

By completing your purchase on Nova, you automatically agree to the following Terms of Service. Please read carefully before buying.

🎉 Replacements & Support

➤ We offer a one-time replacement if your product is invalid at the time of purchase. ➤ Support tickets must be opened within 1 hour of purchase — requests submitted after this window cannot be accepted. ➤ To request support, click "Contact" at the top of the store.

📜 Terms of Use

➤ Nova provides replacements only for products that were non-functional at the time of delivery. ➤ All sales are final. Nova does not offer refunds under any circumstances — only replacements where applicable. ➤ Nova does not guarantee the long-term availability or functionality of any product after delivery. ➤ Replacements are only issued to customers within their warranty window.

🎥 Warranty Requirement

To be eligible for a replacement, you must provide a clear video recording showing:

1. The moment of purchase
2. The first login or activation attempt

Without this video proof, warranty claims cannot be processed.

⚠️ Chargeback Policy

➤ Initiating a chargeback or payment dispute without first contacting Nova support is a violation of these Terms. ➤ Nova reserves the right to dispute any chargeback with full transaction evidence. ➤ Customers who file fraudulent chargebacks may be permanently banned from Nova.

By proceeding with your purchase, you confirm that you have read, understood, and agreed to all of the above Terms of Service.